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Viable harnesses the power of advanced AI to automate qualitative data analysis, providing precise insights without compromising quality.

About Viable

Viable Description

Viable is a revolutionary AI platform that employs state-of-the-art AI, including GPT-4, to understand, analyze, and visualize qualitative data. Designed to facilitate product, customer support, and research teams, Viable transforms complex data into actionable insights, enabling faster, data-driven decisions.

Key Features

  • Advanced Analytics Solutions: Utilizes GPT-4 and other advanced algorithms to provide accurate analysis of various text-based data sources.
  • AI-Powered Summarization: Offers comprehensive summaries of meeting transcripts, support tickets, survey responses, and more.
  • Automated Data Analysis: Automates the data processing, ensuring efficiency without compromising accuracy.
  • Easy Collaboration: Facilitates seamless collaboration across teams with intuitive interfaces and fast performance.
  • Competitive Intelligence: Delivers dynamic data analytics for competitive intelligence and due diligence.

Areas of Use

  • Product Management: Helps in enhancing product quality by analyzing customer feedback and prioritizing the product roadmap.
  • Customer Experience: Integrates with tools like Zendesk to improve customer experience and support interactions.
  • Research & Insights: Assists in extracting valuable insights from social media, sales call transcripts, market research, and more.
  • Data-Driven Decision Making: Empowers businesses to make swift decisions supported by data-backed insights.
  • Custom Data Management: Offers automated PII redaction and a white-glove service team for custom data requirements.

What makes it special

The main value of Viable for professionals lies in its combination of cutting-edge technology with user-friendly design. Unlike other platforms, Viable goes beyond simple analytics, delivering contextual understanding, dynamic insights, and tailor-made recommendations based on specific customer traits.


Viable is more than just a data analysis tool; it’s a comprehensive solution that revolutionizes the way organizations interpret qualitative data. With a wide array of applications across various domains, Viable stands as a testament to the power of AI-driven insights. Whether you’re looking to improve your product, enhance customer experience, or gain a competitive edge in the market, Viable is the tool that bridges the gap between data and decisive action.

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